NOW: Could you talk about how that sense of connection to the candidate is determined by the way the campaign treats them?
ZT: I could answer to two real possibilities with politics on the Internet. One is that you use the Internet as a massive and really effective marketing tool. You build massive databases, you learn everything you can about the people in those databases, you figure out exactly how they can be useful to your campaign, and you ask them to donate money, door-knock, the virtual equivalent of being a sort of army of stamp lickers.
And you may be useful as a supporter in such a campaign. But you're not gonna have a pretty deep identification in the campaign. It's clear that you're taking your marching orders from Hillary Clinton or Mitt Romney. That they have figured out how you can be useful.
The other latent possibility is that it enables groups of people to come together—offline and online, outside of the campaign, do their own scheming, do their own thinking, and take real responsibility for the strategy and the policy of the candidate or group that you're supporting.
Almost all the candidates, this cycle, have tended strongly towards the managerial use of the Internet.
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